Post Process

Everything to do with E-discovery & ESI

Managing Resources while Complying with Rules: Depend on the Employee?

Posted by rjbiii on October 16, 2007

Doesn’t sound like a good idea to me, nevertheless, it seems to be a recommended approach suggested by an article on data governance by DM Review.

Like all governance efforts, IT and the business must work in tandem to identify responsibilities as they pertain to content vulnerabilities. Just as executive management and legal personnel need IT’s help in realistically understanding retention technology capabilities, IT will require clear guidance on what system controls to implement per corporate document retention policy. Companies must have the collective will to discuss and prioritize email governance issues and be proactive in addressing retention policies before a legal action or unauthorized dissemination of classified information puts the enterprise at a competitive disadvantage. Most importantly, employees company-wide must be familiar and comfortable with general email and document retention policies if such directives are to achieve uniform success across the enterprise.

On the face of it, I don’t disagree with the passage above, however, I do feel that by depending upon individual employees for compliance is a recipe for disaster. Any document management system must be able to take the responsibility of compliance-based retention (whether it be for regulatory or legal reasons) out of the hands of individuals, and into a process-based system that is strictly followed (whether by automation or policy). Such a system is easier to defend and produces better results.

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